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Customer service email: ebikefusion@gmail.com

Primary U.S. Contact Address:

9439 Archibald Ave, Unit 101, Rancho Cucamonga, 91730, California, USA

Phone number: +1 833 382 3666

This is our primary business contact address for customer inquiries and support.

Chinese Office:

Xingyin Business Center, Liuxia Street, Xihu District, 310061, Hangzhou City, Zhejiang Province, China

Contact Number: +86 18868570518
This is an additional contact address for business correspondence. Product shipping is handled from official brand warehouses across Europe.

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Customer service available on : Mon–Fri

Response time: within 24 hours on business days

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